Shipping & Delivery Policy

GSPH Publication – GSPHPUBLICATION.COM

Effective Date: September 2026

At GSPH Publication, we aim to provide customers with a simple, reliable, and efficient digital delivery experience. Since our products are primarily digital academic resources, all deliveries are made electronically.

Please read this Shipping & Delivery Policy carefully before purchasing any product from GSPHPUBLICATION.COM.

1. Nature of Our Products

All products offered by GSPH Publication are primarily digital products and academic support resources.

These may include:

Solved Assignments
Previous Year Question Papers with Solutions
Guess Papers
Project and Dissertation Reference Materials
Handwritten Assignment Resources
Internship and Practical Reference Files
Other educational PDF materials

Because these products are digital, no physical shipment or courier delivery is involved.

2. Digital Delivery

After successful payment confirmation, the purchased digital product may be made available through the Download Section of the website.

Depending on the product and website system, a secure download link may also be sent to the registered email address provided during checkout.

Delivery is generally automated and may occur immediately or within a short period after successful payment confirmation.

3. Delivery Time

GSPH Publication primarily provides digital delivery.

In normal circumstances:

Payment Successful → Order Confirmed → Digital Product Made Available → Download Link Provided

Most eligible digital products are expected to become available within minutes of successful payment confirmation.

However, occasional delays may occur due to payment verification, technical issues, server problems, email delivery delays, or third-party service interruptions.

If a purchased product has not been delivered within a reasonable period, customers should contact our support team.

4. Download Period

Unless otherwise specified on the relevant product page, purchased digital products are available for download for 7 days from the date of purchase or delivery.

Customers are responsible for downloading and securely storing their purchased files during the permitted download period.

After the applicable 7-day period, the download link may automatically expire and access may no longer be available through the original link.

Customers are therefore advised to download their products promptly after purchase.

5. Download Link Through Email

Where applicable, a secure download link may be sent to the email address entered by the customer during checkout.

Customers should:

Provide a valid email address.
Check their inbox after completing payment.
Check the spam, junk, promotions, or other filtered folders if the email is not visible.
Download and save the purchased files promptly.

GSPH Publication is not responsible for delivery problems caused by an incorrect email address supplied by the customer.

6. Payment Processing

Payments may be processed through secure third-party payment gateways.

Once the payment gateway successfully confirms the transaction, the website may automatically initiate the digital delivery process.

Occasionally, there may be a delay between payment completion and order confirmation due to:

Payment gateway processing.
Bank or financial institution delays.
Technical communication issues.
Internet connectivity problems.
Temporary website or server issues.

Customers should not make repeated payments immediately if a payment appears to be pending. Instead, they should contact customer support with the relevant transaction details.

7. No Physical Shipping

GSPH Publication does not ordinarily ship physical products for the digital products covered by this policy.

Therefore:

No courier charges apply to digital delivery.
No physical package will be dispatched.
No shipping address is required for ordinary digital products.
Delivery takes place electronically through the website and/or registered email.

8. PDF Watermark and Digital Protection

To protect our copyrighted digital materials against unauthorized copying, sharing, redistribution, and resale, downloadable PDF products may contain a watermark.

The watermark may include information such as:

GSPH Publication name
Website information
Copyright/protection information
Order-related identification
Customer-related identification
Other reasonable digital-content protection information

The presence of a watermark is part of our digital content-protection system.

Customers must not remove, alter, hide, crop, or digitally modify the watermark.

A watermark on a purchased PDF does not constitute a delivery defect and is not, by itself, a reason for cancellation or refund.

9. Download Problems

If you experience a problem downloading your purchased material, please contact us as soon as possible.

Before contacting support, customers should check:

Whether the payment was successfully completed.
Whether the correct email address was entered.
Whether the download link was received in the spam/junk folder.
Whether the link has expired.
Whether the device has sufficient storage.
Whether an appropriate PDF-reading application is installed.

If the problem is attributable to GSPH Publication, we will make reasonable efforts to restore access, provide a valid download link, or otherwise resolve the delivery issue.

10. Device and Software Compatibility

Customers are responsible for ensuring that their device and software can open the purchased file format.

For PDF products, customers should have a compatible PDF reader or browser installed.

GSPH Publication is not responsible for inability to open a file caused by an incompatible device, outdated software, insufficient storage, unsupported application, or other customer-side technical issues.

11. Delivery and Refund Relationship

Because our products are digital, they cannot be physically returned or exchanged after delivery.

Refunds are therefore governed by our separate Cancellation and Refund Policy.

A refund may be considered in limited circumstances, such as where:

The wrong product was delivered due to an error attributable to GSPH Publication.
A purchased product was not delivered despite successful payment due to an issue attributable to us.
A duplicate purchase is verified and qualifies under the applicable Refund Policy.

The presence of a watermark, change of mind, or failure to download within the permitted period does not ordinarily qualify for a refund.

12. Customer Responsibility

Customers are responsible for:

Providing correct contact and email information.
Selecting the correct course, programme, subject, session, and product.
Downloading purchased files within the permitted period.
Keeping downloaded files safely stored.
Maintaining access to their registered email account.
Ensuring their device and software are compatible with the purchased file.

13. Delivery Support

If your payment has been successfully completed but you have not received access to the purchased product, please contact us with your order or transaction details.

Email: gsphpublication@gmail.com
Phone: +91 9891268050

Customer Support Hours:
10:00 AM – 6:00 PM, 7 days a week, excluding public holidays.

We generally aim to respond to customer enquiries within 24–48 hours.

14. Policy Modifications

GSPH Publication reserves the right to modify, update, or amend this Shipping & Delivery Policy from time to time.

Any revised version will be published on this page and may become effective from the date of publication or the effective date specified in the updated policy.

Customers are encouraged to review this policy before making a purchase.

15. Acceptance of This Policy

By purchasing or accessing a digital product from GSPHPUBLICATION.COM, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

This policy should be read together with the Terms & Conditions, Cancellation & Refund Policy, and Privacy Policy of GSPH Publication.

GSPH Publication
GSPHPUBLICATION.COM