Privacy Policy – GSPH Publication
Effective Date: 21 September 2026
At GSPH Publication (GSPHPUBLICATION.COM), we value your trust and are committed to protecting the privacy and security of information shared with us. This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the measures we take to protect it.
By accessing, browsing, purchasing from, or otherwise using GSPHPUBLICATION.COM, you acknowledge that you have read and understood this Privacy Policy.
This policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy, electronic transactions, information security, and protection of personal information.
1. Information We Collect
We may collect information when you visit our website, place an order, make a payment, download a product, contact customer support, or otherwise interact with our services.
A. Personal Information
Depending on the service used, we may collect:
- Full name
- Email address
- Mobile/contact number
- Billing information
- Order and transaction details
- Product and course information provided during purchase
- Information provided while contacting customer support
- Refund or dispute-related information
B. Technical and Non-Personal Information
We may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and information
- Operating system
- Pages visited
- Approximate time spent on the website
- Referring pages
- Clicks and navigation patterns
- Technical and website interaction information
This information may be used for website functionality, analytics, security, troubleshooting, and performance improvement.
2. Payment Information
Payments for products and services may be processed through third-party payment gateways.
GSPH Publication does not intentionally store sensitive payment credentials such as:
- Complete debit or credit card numbers
- CVV numbers
- UPI PINs
- Net-banking passwords
- Wallet passwords
Payment-related information required to process a transaction may be handled directly by the relevant payment gateway in accordance with its own privacy and security policies.
3. How We Use Your Information
Information collected by GSPH Publication may be used for legitimate business and service-related purposes, including:
Service Delivery
To process orders, provide access to purchased products, deliver digital PDFs, and provide relevant services.
Customer Support
To respond to enquiries, resolve order-related issues, provide technical assistance, and handle refund or dispute requests.
Order Communication
To send order confirmations, payment information, download links, delivery updates, and other communications directly related to your purchase.
Website Improvement
To understand how users interact with our website and improve website functionality, performance, navigation, and user experience.
Security and Fraud Prevention
To detect unauthorized activity, misuse, fraudulent transactions, security threats, or attempts to distribute purchased digital materials without authorization.
Legal and Regulatory Compliance
To maintain required records and comply with applicable laws, lawful requests, court orders, regulatory requirements, or other legal obligations.
4. Digital Products and PDF Watermarks
GSPH Publication provides various academic materials in digital PDF format.
For copyright protection and prevention of unauthorized distribution, purchased PDFs may contain a watermark or other digital identification/protection information.
The watermark may include information such as:
- GSPH Publication name
- Website information
- Copyright information
- Order-related identification
- Customer-related identification
- Other reasonable digital-content protection information
Such information may be associated with the relevant order or customer in order to help identify unauthorized sharing or redistribution.
Customers must not remove, alter, hide, crop, or digitally modify any watermark or other copyright-protection information contained in purchased materials.
5. Data Sharing and Disclosure
GSPH Publication does not sell or rent personal information to third parties for their independent marketing purposes.
We may, however, share limited information where reasonably necessary with trusted service providers who help us operate our website and fulfil customer orders.
These may include providers involved in:
- Payment processing
- Website hosting
- Website security
- Email delivery
- Order processing
- Technical infrastructure
- Website analytics
- Fraud prevention
We may also disclose information where reasonably necessary to:
- Comply with applicable law.
- Respond to a valid legal or governmental request.
- Protect the rights, property, or safety of GSPH Publication, users, or others.
- Investigate suspected fraud, abuse, or unauthorized activity.
- Enforce our Terms & Conditions and other applicable policies.
6. Cookies and Tracking Technologies
GSPH Publication may use cookies and similar technologies to improve website functionality and understand how visitors use the website.
Cookies may be used to:
- Improve user experience.
- Remember preferences.
- Analyze website traffic.
- Monitor website performance.
- Improve navigation and functionality.
- Support security and fraud-prevention functions.
Users may disable or manage cookies through their browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
7. Data Security
We use reasonable technical and organizational security measures to protect personal information from unauthorized access, misuse, disclosure, alteration, loss, or destruction.
Security measures may include:
- Secure website connections and encryption where applicable.
- Restricted access to personal information.
- Access controls for authorized personnel.
- Security monitoring and maintenance.
- Reasonable measures to identify and prevent unauthorized activity.
However, no electronic storage system, website, database, or method of internet transmission can guarantee 100% security.
Users should also take reasonable precautions to protect their own email accounts, devices, passwords, and other account information.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services.
- Maintain order and transaction records.
- Provide customer support.
- Handle refunds and disputes.
- Prevent fraud and unauthorized activity.
- Meet accounting, legal, regulatory, and other applicable obligations.
When personal information is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymize, or securely dispose of the information.
9. Your Privacy Rights
Subject to applicable law, users may have rights relating to their personal information, including the ability to:
- Access certain personal information held by us.
- Correct inaccurate or incomplete information.
- Request deletion of personal information where legally applicable.
- Object to or restrict certain processing, where applicable.
- Withdraw consent where processing is based on consent.
Some information may need to be retained where required for legal, accounting, security, contractual, fraud-prevention, or legitimate business purposes.
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section.
10. Accuracy of Information
Customers are responsible for ensuring that the information provided to GSPH Publication is accurate and up to date.
This may include:
- Name
- Email address
- Mobile number
- Billing details
- Course or programme details
- Order information
GSPH Publication shall not be responsible for delivery or communication problems caused by incorrect information supplied by the customer.
11. Third-Party Websites
Our website may contain links to third-party websites, payment services, or external resources.
These third-party websites operate independently and may have their own privacy policies, terms, cookies, and data-processing practices.
GSPH Publication does not control the privacy practices of external websites and is not responsible for their content or privacy policies.
Users should review the applicable privacy policy of any third-party website before providing personal information.
12. Customer Communications
We may contact customers using the information provided during an order for purposes such as:
- Order confirmation
- Payment confirmation
- Product delivery
- Download-related information
- Customer support
- Refund or dispute communication
- Important service-related notices
Where permitted by applicable law, we may also send information about relevant services or updates. Customers may request that non-essential promotional communications be discontinued.
Transactional and service-related communications may still be sent where reasonably necessary to complete or administer an order.
13. Children’s Privacy
Our website provides educational resources for students and is not intended to knowingly collect unnecessary personal information from children.
If you believe that a child has provided personal information to us in circumstances where such collection was inappropriate, please contact us so that the matter can be reviewed and appropriate action can be taken, subject to applicable law.
14. Legal and Security Disclosures
GSPH Publication may disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud or unauthorized activity, protect users or the website, or enforce our legal rights and policies.
Any such disclosure will be made in accordance with applicable legal requirements.
15. Changes to This Privacy Policy
GSPH Publication reserves the right to modify, update, amend, or replace this Privacy Policy from time to time.
Changes may be made due to:
- Changes in our services.
- Changes in technology.
- Changes in data-processing practices.
- Changes in applicable laws or regulations.
- Improvements to our privacy and security practices.
Any updated version will be published on this page with a revised effective date where appropriate.
Users are encouraged to review this page periodically.
Continued use of the website after an updated Privacy Policy has been published constitutes acceptance of the revised policy to the extent permitted by applicable law.
16. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute relating to this Privacy Policy or the handling of personal information shall be dealt with in accordance with applicable Indian law and before the competent courts having jurisdiction, subject to applicable statutory rights.
17. Contact Us
If you have questions, concerns, privacy requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us at:
GSPH Publication
Email: gsphpublication@gmail.com
Phone: +91 9891268050
Website: GSPHPUBLICATION.COM
18. Acceptance of This Privacy Policy
By accessing, browsing, purchasing from, downloading from, or otherwise using GSPHPUBLICATION.COM, you acknowledge that you have read and understood this Privacy Policy.
Where consent is required under applicable law, GSPH Publication will seek consent through appropriate means.
GSPH Publication is committed to handling customer information responsibly and using personal information only for legitimate business, service, security, and legal purposes.